Manual Campaigns
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Modified on: Mon, 8 Jul, 2024 at 11:53 AM
Mastering Text Campaigns with Emitrr: A Comprehensive Guide
Let's explore the powerful features of our Text Campaigns tool in Emitrr. Whether you're new to text marketing or looking to enhance your campaign strategies, Emitrr provides everything you need to create impactful and personalized text campaigns. Let's dive into the step-by-step process and discover how you can leverage this tool effectively.
Getting Started with Text Campaigns
Accessing Text Campaigns: Begin by navigating to the Campaigns section in Emitrr and selecting Text Campaigns.
1. Creating a New Campaign: Click on "Create Campaign" to start a new text campaign. Begin by giving your campaign a name. Giving the campaign a name is mandatory so you can search for the campaign later using the name.
2. Immediate or Scheduled Sending: Choose whether to send the campaign immediately or schedule it for a later time. If scheduling, select the desired time for delivery.
3. Message Composition: Craft your message and enrich it with attachments like documents, videos, images, or PDFs. You can also use templates to streamline your messaging process.
4. Personalization: Enhance engagement by personalizing each message with dynamic content, such as the recipient's first name, which is automatically pulled from your contact list.
5. Follow-Up Messages (Sequences):
Follow-up messages, also known as Sequences, allow you to automate follow-up messages seamlessly.
Here's how it works:
Accessing Sequences: Navigate to Text Campaigns and click on "Create Campaign."
Setting Up Sequences: After naming your campaign, such as "Testing Sequences," compose your initial message. Specify if you want to stop subsequent messages once a response is received by checking the box beside "Stop followup messages on response".
Adding Follow-Up Messages: Incorporate follow-up messages to nurture engagement over time. Schedule these messages for optimal timing, ensuring continued interaction with your audience.
Managing Sequences: Easily add or delete messages within the sequence to adjust your campaign strategy as needed.
Optimizing Engagement: Utilize sequences to maintain communication momentum and enhance customer interaction.
6. Confirmation Text (Automating Responses to Campaign Replies: Confirmation Text)
Automating responses to campaign replies adds efficiency and ensures timely interactions with your contacts. Here's how you can set it up:
Including Confirmation Text: When creating a manual text campaign, select the option to include confirmation text right from the start.
Configuring Keywords: Define specific keywords (e.g., "interested") that prompt an automated response when recipients reply with them.
Customizing Responses: Customize the automated response message to acknowledge replies and encourage further engagement.
Enhancing Customer Interaction: Improve responsiveness and customer satisfaction by automating initial responses based on recipient actions.
7. Opt-Out Message: Ensure compliance and recipient satisfaction by including an opt-out message. This best practice allows recipients to easily opt out of future communications.
With the above option, the first step in the campaign is completed as the body of the campaign message is created. You can save the progress as a draft and visit the campaign later to complete creating the campaign or click on next to go to the second step of the campaign.
In the second step, you need to select the recipients of the campaign messages.
Uploading Contacts: Upload your contact list or select an existing one. Please visit this video link to understand how you can upload a contact list. If you would like to send the campaign to an existing list, you need not upload an again but select it from the option as shown in the screenshot below;
Assigning Conversations and Campaign Replies to Teams:
The Teams feature allows you to streamline collaboration and manage workload distribution effectively:
Creating Teams: Access Settings and create teams to assign conversations and campaign replies. Name your team and add members accordingly.
Assigning Conversations: Assign conversations to specific teams for streamlined handling and improved response times.
Managing Campaign Replies: When creating a campaign, assign replies to teams rather than individual members, ensuring collective oversight and collaboration.
Flexibility and Efficiency: Enhance team collaboration by centralizing communication tasks and optimizing workflow allocation.
These advanced features within Emitrr's Text Campaigns empower you to automate workflows, streamline communication, and enhance customer engagement effectively. Whether you're scheduling follow-ups, automating responses, or optimizing team collaboration, Emitrr equips you with the tools to achieve your campaign objectives efficiently.
to Please feel free to refer the following video links to understand more about the features within text campaigns
Ready to harness the power of advanced campaign management? Explore these features today and experience seamless communication with your audience. For any inquiries or assistance, reach out to our dedicated support team at [email protected]. We're here to help you succeed!
Thank you for choosing Emitrr. Wishing you success in your campaign endeavors!
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