Using Group Texts in Emitrr: A Complete Guide
In this tutorial, we'll explore how to effectively use Group Texts in Emitrr to facilitate communication with multiple contacts simultaneously. Group texts allow you to streamline messaging and engage with your contacts efficiently. Let's dive into the details:
1. Accessing Group Texts
- Logging into Emitrr Dashboard: Start by logging into your Emitrr account dashboard.
- Navigating to New Message: Locate the "Send" button in the top right corner and click on it. From the dropdown menu, select "New Message."
2. Creating a Group
- Selecting Contacts: In the New Message tab, select more than one contact from your contact list. This action is necessary to create a group.
- Types of Groups: Emitrr offers two types of groups:
- Start a Group Chat: This option creates a group where all participants can see each other's responses. It functions like a unified group chat and allows up to 9 contacts to be added.
- Message Recipients Individually: With this option, although a group is created for sending messages, each message is delivered individually to the recipients' inboxes without creating a group chat interface. This method supports adding up to 100 contacts.
- Start a Group Chat: This option creates a group where all participants can see each other's responses. It functions like a unified group chat and allows up to 9 contacts to be added.
3. Starting a Group Chat
- Interaction: If you choose to "Start a Group Chat," any responses from one contact will be visible to all other participants in the group.
- Naming the Group: You have the option to name your group for easy identification, such as "Broadcast Group" or any other relevant name.
- Sending Messages: Type your message in the message field. When sent, this message will be visible in the group chat where all participants can interact.
4. Message Recipients Individually
- Functionality: Opting to send messages to recipients individually ensures that each contact receives the message separately in their respective inboxes.
- Purpose: This method is useful for broadcasting messages to multiple contacts while maintaining the confidentiality of individual replies.
5. Scheduling Broadcast and Group Texts
- Using Scheduled Messages: You can schedule both broadcast texts and group texts for future delivery.
- Single Contact Scheduling: If you're sending a message to a single contact, click on the clock icon next to the "Send" button to Schedule. Select your desired date and time, then click "Schedule."
- Group Scheduling: For group texts, add multiple contacts to the recipient list. Choose whether to start a group chat or send messages individually. Then, click on the clock icon next to the "Send" button, select "Schedule Message," pick your date and time, and click "Schedule.
Conclusion
Group texts in Emitrr offer a powerful way to engage with multiple contacts at once, whether for internal team communication or customer outreach. By leveraging group texts effectively, you can streamline communication processes and enhance collaboration.
Please take a look at this video tutorial for reference How to create Groups in Emitrr?
If you have any questions or need further assistance, our support team is here to help.