In Emitrr, the distinction between the "Send & Close" and "Send" buttons plays a crucial role in managing conversations effectively. Here's a clear breakdown of their functionalities:
1. Send Button:
Functionality: The "Send" button is used to send a message within a conversation.
Action: When you click "Send," the message composed in the chat interface is immediately sent to the recipient(s).
Outcome: This action solely sends the message without affecting the status of the conversation itself. The conversation remains open and active for further communication.
2. Send & Close Button:
Functionality: The "Send & Close" button combines two actions into one.
Actions: Sends the composed message to the recipient(s). Simultaneously closes the conversation associated with the message.
Outcome: By clicking "Send & Close," you finalize the interaction by sending your message and then closing the conversation. This action indicates that no further communication is expected or required in that particular thread.
Use Cases:
Send Button: Use this when you want to send a message but intend to keep the conversation open for ongoing dialogue or future correspondence.
Send & Close Button: Opt for this when you've completed a conversation and no further interaction is anticipated or required. It efficiently concludes the communication thread while ensuring that the last message is transmitted.