• Opt-Out:

    1. Go to All Conversations from the left hand side bar. 

    2. Select a Conversation and click three dots in the top right corner of your conversation

    3. Select Opt Out Contact.

  • Opt-In (Manual Only):

    1. Go to All Conversations from the left hand side bar. 
    2. Select a Conversation and click three dots in the top right corner of your conversation
    3. Select Opt in Contact.


      Please Note that Opt in Contact option is only available for the contacts that are manually Opted out.